Help & Support
Frequently Asked Questions
Revenue cycle management is the process of getting paid correctly for care, from patient registration and insurance checks through coding, claim submission, payment and follow-up on denials. Apex IntegrityIQ supports each step so clinics and hospitals collect what they’re owed, faster and with less rework.
The most common causes are eligibility and coverage errors, missing prior authorizations, coding and modifier mistakes, documentation that doesn’t support the service billed, and duplicate claims. Most of these can be caught before the claim goes out. IntegrityIQ checks every claim against these rules before submission.
IntegrityIQ catches errors before submission, so more claims are paid the first time instead of coming back weeks later. When a claim is denied, IntegrityIQ groups it by cause, ranks it by dollar value and builds an appeal-ready worklist. It also tracks underpayments and aging accounts so your team works the highest-value items first.
Yes. IntegrityIQ works alongside your existing EHR, practice management system and clearinghouse. Data is shared securely under a business associate agreement (BAA), and your team keeps working in the systems it already uses.
Every engagement starts with a baseline review of your historical claims. It shows where revenue is being lost by denial cause, payer and dollar amount, before you commit to anything more. Results vary by organization, and the review shows your actual opportunity.